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Journey to Perfect: Mayo Clinic and the Path to Quality

The voices of Mayo Clinic’s quality transformation share how the organization created patient-centered, reliable care across more than 70 locations. Hear from Dr. Stephen Swensen, M.D., a world-class radiologist and chief quality officer at Mayo Clinic; James A. Dilling, co-administrator of Mayo’s Office of Quality; and Martha McClees, director, Strategic Funding Office, Mayo Clinic.
This video was created through a partnership with Northwestern University, Mayo Clinic, and ASQ.

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